Front Desk Supervisor – Full-Time Hotel Role in Sydney
5000.00 AUD
Published date: 2025/09/13
Employment type: Full-time
- Location: Sydney, New South Wales, Australia
Position: Front Desk Supervisor
Location:
Sydney, Australia
Company:
Harbourside Hotel Group
Salary:
AUD 5,000–6,000 gross per month
Working Hours:
Full-time, 38 hours per week; shift-based including weekends and public holidays
Job Description:
Harbourside Hotel Group is hiring a Front Desk Supervisor for a full-time, permanent position at our flagship Sydney property. This hands-on role in our Rooms division is ideal for hospitality professionals ready to lead a front office team and deliver premium guest experiences in one of Australia's most iconic city locations.
Key Responsibilities:
Supervise daily front desk operations, ensuring smooth check-in/check-out processes
Provide training, coaching, and daily support to front office agents
Resolve guest issues promptly while maintaining brand service standards
Manage shift reports, room allocations, and occupancy updates
Liaise with housekeeping and other departments for seamless service delivery
Requirements:
Diploma or higher qualification in Hospitality or related field
Minimum 2 years of experience in a front office supervisory role
Proficiency with hotel property management systems (e.g., Opera, RMS)
Legally authorised to work in Australia (citizen, PR, or valid visa)
Benefits:
Permanent employment with penalty rates for weekends/public holidays
Staff meals and uniform included
Discounted stays across hotel group properties
Ongoing training and career growth support
Sydney, Australia
Company:
Harbourside Hotel Group
Salary:
AUD 5,000–6,000 gross per month
Working Hours:
Full-time, 38 hours per week; shift-based including weekends and public holidays
Job Description:
Harbourside Hotel Group is hiring a Front Desk Supervisor for a full-time, permanent position at our flagship Sydney property. This hands-on role in our Rooms division is ideal for hospitality professionals ready to lead a front office team and deliver premium guest experiences in one of Australia's most iconic city locations.
Key Responsibilities:
Supervise daily front desk operations, ensuring smooth check-in/check-out processes
Provide training, coaching, and daily support to front office agents
Resolve guest issues promptly while maintaining brand service standards
Manage shift reports, room allocations, and occupancy updates
Liaise with housekeeping and other departments for seamless service delivery
Requirements:
Diploma or higher qualification in Hospitality or related field
Minimum 2 years of experience in a front office supervisory role
Proficiency with hotel property management systems (e.g., Opera, RMS)
Legally authorised to work in Australia (citizen, PR, or valid visa)
Benefits:
Permanent employment with penalty rates for weekends/public holidays
Staff meals and uniform included
Discounted stays across hotel group properties
Ongoing training and career growth support
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