Customer Service Job in Luxembourg – Multilingual Role
3100.00 €
Published date: 2025/07/27
Employment type: Full-time
- Location: Luxembourg, Luxembourg District, Luxembourg
Position: Customer Service Representative
Location
Luxembourg City, Luxembourg
Company
EuroConnect SARL
Salary
€3100–€3700 gross per month
Working Hours
Full-time, Monday to Friday, 09:00–17:30
Job Description
EuroConnect SARL is hiring a multilingual Customer Service Representative for our Luxembourg office. This role involves assisting clients across Europe in multiple languages while delivering excellent service and support.
Key Responsibilities
• Respond to customer inquiries via phone, email, and chat
• Manage orders, returns, and account information
• Escalate complex issues to the relevant departments
• Maintain accurate records in CRM systems
• Collaborate with international teams to resolve service issues
Requirements
• Valid EU work authorization
• Fluency in English and at least one of the following: French, German, or Italian
• Strong written and verbal communication skills
• Experience in customer service or client support
• Proficiency in using CRM tools and Microsoft Office
Benefits
• Multilingual work environment
• Performance bonuses and annual salary reviews
• Private health insurance package
• Ongoing training and development programs
• Modern office with free snacks and coffee
Luxembourg City, Luxembourg
Company
EuroConnect SARL
Salary
€3100–€3700 gross per month
Working Hours
Full-time, Monday to Friday, 09:00–17:30
Job Description
EuroConnect SARL is hiring a multilingual Customer Service Representative for our Luxembourg office. This role involves assisting clients across Europe in multiple languages while delivering excellent service and support.
Key Responsibilities
• Respond to customer inquiries via phone, email, and chat
• Manage orders, returns, and account information
• Escalate complex issues to the relevant departments
• Maintain accurate records in CRM systems
• Collaborate with international teams to resolve service issues
Requirements
• Valid EU work authorization
• Fluency in English and at least one of the following: French, German, or Italian
• Strong written and verbal communication skills
• Experience in customer service or client support
• Proficiency in using CRM tools and Microsoft Office
Benefits
• Multilingual work environment
• Performance bonuses and annual salary reviews
• Private health insurance package
• Ongoing training and development programs
• Modern office with free snacks and coffee
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