Customer Support – Remote Job in Canada
3000.00 €
Published date: 2025/07/12
Employment type: Full-time
Position: Customer Support Representative
Location
Remote, based in Canada, Toronto
Company
Telus International
Salary
CAD 3,000–3,800 gross per month
Working Hours
Full-time; flexible scheduling with weekend availability required
Job Description
Telus International is hiring Customer Support Representatives for remote positions across Canada. This is an ideal opportunity for candidates looking for a customer support remote job in Canada with long-term growth potential. As part of our virtual support team, you will deliver high-quality assistance to customers by phone, email, and chat.
Key Responsibilities
Respond to inbound inquiries in a professional and empathetic manner
Troubleshoot product or service issues and offer timely solutions
Document all customer interactions accurately using CRM systems
Maintain service-level targets and ensure customer satisfaction
Collaborate with other departments to resolve complex cases
Requirements
Legal authorization to work in Canada
Fluent in English, both spoken and written
Quiet, dedicated home workspace with reliable internet
Previous experience in a contact center or customer-facing role preferred
Benefits
Work-from-home flexibility with provided equipment
Comprehensive health and dental coverage
Paid training and onboarding
Wellness programs and employee support services
Career advancement within a global organization
Remote, based in Canada, Toronto
Company
Telus International
Salary
CAD 3,000–3,800 gross per month
Working Hours
Full-time; flexible scheduling with weekend availability required
Job Description
Telus International is hiring Customer Support Representatives for remote positions across Canada. This is an ideal opportunity for candidates looking for a customer support remote job in Canada with long-term growth potential. As part of our virtual support team, you will deliver high-quality assistance to customers by phone, email, and chat.
Key Responsibilities
Respond to inbound inquiries in a professional and empathetic manner
Troubleshoot product or service issues and offer timely solutions
Document all customer interactions accurately using CRM systems
Maintain service-level targets and ensure customer satisfaction
Collaborate with other departments to resolve complex cases
Requirements
Legal authorization to work in Canada
Fluent in English, both spoken and written
Quiet, dedicated home workspace with reliable internet
Previous experience in a contact center or customer-facing role preferred
Benefits
Work-from-home flexibility with provided equipment
Comprehensive health and dental coverage
Paid training and onboarding
Wellness programs and employee support services
Career advancement within a global organization
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