Capacity and Contingency Owner, Poland

Published date: 2025/06/18
  • Location: Warsaw, Masovian Voivodeship, Poland
Capacity and Contingency Owner
Full time
PLWAW05 - Warsaw - Floor 2, Biuro Towarowa 22 - Office House


Think Global, Work Local with Maersk Global Service Centre!

Are you ready to join an organization on an industry-defining journey? At Maersk, we are a global business with 100,000 employees across 130 countries, and our Global Service Centres (GSC) are at the heart of our operations. Our GSC sites are already established across 12 locations in 7 countries – and we are still growing. We’ll soon be opening our newest GSC in central Warsaw, supporting our growing customer base and commitment to operational excellence.

Our new GSC offers a great opportunity for motivated finance professionals to bring their skills and expertise to a dynamic environment where they can gain cross-functional, end-to-end customer support experience, engage in complex problem-solving with global colleagues, and be at the centre of our global logistics operations.
Find yourself welcome in our diverse and inclusive culture, working alongside a team of experts around the world, where you are valued for who you are and rewarded for what you bring.


For our local support and a brand-new role, we're looking for

The Capacity and Contingency Owner, responsible for developing, implementing, and maintaining the organization’s business continuity and capacity planning programs.
This role will ensure that the company can effectively respond to disruptions while optimizing resources to meet operational demands.


Key Responsibilities:

Business Continuity Planning:

Develop, implement, and regularly update the Business Continuity Plan (BCP) to ensure operational resilience.

Conduct risk assessments and business impact analyses to identify critical functions and potential threats.

Capacity Planning:

Analyse current and future capacity requirements based on business forecasts and resource allocation.

Collaborate with departmental leaders to identify inefficiencies and recommend solutions for optimal resource utilization.

Training and Awareness:

Design and deliver training programs for staff on business continuity procedures and capacity management best practices.

Conduct regular drills and simulations to test response plans and improve overall preparedness.

Crisis Management:

Act as a point of contact during crises, coordinating recovery efforts and providing regular updates to stakeholders.

Lead post-incident reviews to evaluate the effectiveness of the response and identify areas for improvement.

Regulatory Compliance:

Ensure compliance with relevant laws, regulations, and industry standards related to business continuity and capacity management.

Prepare documentation and reports for audits and regulatory reviews.

Stakeholder Communication:

Collaborate with internal and external stakeholders, including IT, finance, and legal teams, to align continuity strategies with overall business objectives.

Prepare and present reports to senior management on business continuity and capacity planning initiatives.


Who are we looking for?

5+ years experience professional of in business continuity, capacity planning, or risk management.

In-depth knowledge of business continuity frameworks (e.g., ISO 22301) and capacity planning methodologies a plus.

Excellent analytical and problem-solving skills, with the ability to synthesize complex information.

Strong leadership and communication skills, with a proven ability to work collaboratively across departments.

Professional certifications such as Certified Business Continuity Professional (CBCP) or similar are a plus.


What We Offer You:

Join our Maersk Global Service Centre (GSC) in Poland and be part of a global leader in shipping and logistics, where your career can truly take off! You will receive world-class training, a work buddy, and all the support you need to become successful.

We offer you a competitive salary, a permanent contract of employment (UoP), comprehensive private medical care, a Multisport card, fruits, company bonus, and a brand-new city centre location in Warsaw.

At Maersk, you’ll have access to international career opportunities, professional development programs, and leadership training to help you grow. We foster a diverse and inclusive workplace where employees feel valued and supported.

Our teams work in a collaborative pattern working standard office hours Monday to Friday with flexible work arrangements, paid parental leave, and a strong commitment to sustainability, innovation, and corporate social responsibility. Maersk provides a modern and rewarding work environment. Be part of a company that values your contributions, recognizes your achievements, and offers long-term stability.

#LI-MA1
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.


We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

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https://www.maersk.com/careers/vacancies/wd/Capacity-and-Contingency-Owner_R144519/jt-capacity-and-contingency-owner

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