Night Manager - Pullman Phuket Panwa Beach Resort

Full-Time
Permanent
PULLMAN
Rooms
Pullman Phuket Panwa Beach Resort, Phuket, Thailand

REF69996K

Night Manager - Pullman Phuket Panwa Beach Resort
MEA SPAC

Company Description

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.


Job Description


Oversee night shift operations, assisting Front Office Manager and Senior Management
Exemplify exceptional behaviour, speech, and appearance
Manage staff with courtesy and discretion
Set and maintain high guest service standards
Ensure smooth check-in and check-out processes during night hours
Handle guest inquiries, complaints, and special requests promptly and efficiently
Manage room allocations and upgrades as necessary
Oversee night audit procedures and financial reconciliations
Coordinate with housekeeping and maintenance teams for urgent matters
Implement and maintain safety and security protocols during night hours
Prepare detailed handover reports for the morning shift
Monitor and optimise night shift staffing levels
Conduct regular training sessions to improve night staff performance
Collaborate with other departments to ensure seamless guest experiences
Participate in continuous improvement initiatives for night operations


Qualifications

Diploma or Degree preferably in hospitality or related field
Previous experience as a Team Leader or Duty Manager
Computer literate (Windows environment), PMS (Opera), Tars online and an aptitude for new technologies
Languages: fluent in the national language, English and a 3rd language would be a plus

Additional Information

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Apply
https://careers.accor.com/global/en/job/night-manager-pullman-phuket-panwa-beach-resort-in-pullman-phuket-panwa-beach-resort-phuket-thailand-jid-57647