Arrival Ambassador (Bellperson) | Part-time

Part-Time
Permanent
FAIRMONT
Rooms
Fairmont Kea Lani - Maui, Wailea-Makena, United States

REF69686U

Arrival Ambassador (Bellperson) | Part-time
Luxury & Lifestyle

Company Description

Located on the coveted south shore of Maui in Wailea, Fairmont Kea Lani is Hawaiʻi’s only all-suite and villa luxury oceanfront resort. This newly transformed, distinctive property is located on the sunny shores of Polo Beach amongst 22 acres of tropical landscape, offering authentic Hawaiian cultural experiences and genuine personal service that embody the spirit of Aloha.

From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!

What is in it for you:

Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
401(k)
One complimentary duty meal for all employees that work more than 6 hours per shift
Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
Wellness Offerings
Exclusive employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities

Job Description

A smile and helping hand is what our Guests will experience as you personally greet them on their arrival. As an Arrival Ambassador, your passion and knowledge for the resort and the professionalism you display will create a sense of “welcome” like no other.

Hourly Rate: $17.37

What you will be doing:

Meet and greet guests and help them with their luggage upon arrival and departure
Timely delivery of guests’ luggage, messages and any other items for delivery within the property
Personalize guests’ orientation of their room in a professional, friendly and engaging way
Assist in providing parking options and safely park any valet vehicles
Act as a driver for the Hotel Shuttle(s) when required
Check service stations for necessary equipment and set up: water, lei, towels, etc. as needed
Maintaining communication of up to date, accurate information between guests, staff, management and our partners on a daily basis
Able to share information about the resort and activities, island activities, restaurants, and other information as it pertains to guests
Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests
Focus attention on guest needs, remaining calm and courteous at all times
Be knowledgeable of the island, our resort and resort offerings in order to be our guests’ trusted guide

Qualifications

Your experience and skills include:

Service focused personality is essential; customer related experience an asset
Ability to work well under pressure in a fast paced environment
Excellent communication skills and a professional presentation
Ability to work cohesively with fellow colleagues as part of a team
Licenses and Certifications:

Must have and be able to maintain a valid Driver's License
Clean Driver's Abstract required
Must be able to operate a manual shift vehicle
Your work environment:

Frequent walking and standing throughout shift
Frequent lifting and carrying up to 50 lbs
Frequent pushing and pulling up to 100 lbs.
Frequent bending and kneeling
Constant ascending or descending ladders, stairs and ramps

Additional Information

All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Join our ‘ohana today: Visit our website to learn more about living and working for Fairmont Hawai’i. www.fairmonthawaiijobs.com

Why work for Accor? Discover a world where life pulses with passion!​

Join the Accor Group, an ecosystem of over 45 brands, 5,600 hotels, 10,000 restaurants and lifestyle places, that welcome you. With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.

Hospitality is a work of heart! #fairmontcareers #alwayskealani

Apply
https://careers.accor.com/global/en/job/arrival-ambassador-bellperson-part-time-in-fairmont-kea-lani-maui-wailea-makena-united-states-jid-57476