Rooms Steward – Fairmont The Norfolk, Nairobi, Kenya

Full-Time
Permanent
FAIRMONT
Rooms
Fairmont The Norfolk, Nairobi, Kenya

REF67680Z

Rooms Steward
Luxury & Lifestyle

Job Description

Cleaning of public areas to include and not limited to dusting, vacuuming and bathroom cleaning.
Washing windows mirrors, surfaces stain removal, carpet shampooing & removal of garbage.
Stripping beds and replacement with fresh linen and clean towels as well as replacement of bathroom amenities.
Pick up of guest Laundry from room to and from laundry and ensuring accurate count of the same always.
Provide turn down services.
Attend to guest promptly and accurately.
Check inventory of room after guest has left advising supervisors if anything is missing.
Ensure AC, TV, Telephone, Drier and any other room appliances are functioning well.
Maintain all work equipment clean i.e housekeeping trolleys, caddies, vacuum cleaners, cleaning cloths, brushes etc.
Respond promptly and courteously to guest requests and inquiries
Follow company policy for lost and found
Report defective machinery immediately to supervisor for follow up.
Handle cleaning properties ie VIP, Make up, Early arrival, DND
Understand all room categories and lay outs
Adhere to health and safety hygiene and security regulation
Performs any other duties as assigned.

Qualifications

Team focused
Actioned oriented
Passionate about our guests and business partners to ensure their needs are met
Championing change - Shows openness to new ideas and adapts readily to changing priorities
Should be able to work independently and as team members
should be cost aware
should be able to stand and lift items for a 8-hour shift
Should have minimum work experience of 1 year in the same role.
Should have basic qualifications from reputable organization or previous experience of two years

Additional Information

Physical Aspects of Position (include but are not limited to):

Constant standing and walking throughout shift
Frequent standing and walking throughout shift
Occasional lifting and carrying up to 30 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps

Apply
https://careers.accor.com/global/en/job/rooms-steward-in-fairmont-the-norfolk-nairobi-kenya-jid-56372