Senior Sales Manager-Corporate and Government, Fairmont The Norfolk, Nairobi, Kenya
Published date: 2025/06/06
- Location: Nairobi, Kenya
Full-Time
Permanent
FAIRMONT
Sales & Marketing
Fairmont The Norfolk, Nairobi, Kenya
REF61182B
Senior Sales Manager-Corporate and Government
Luxury & Lifestyle
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Reporting to the Cluster Director of Sales, responsibilities and essential job functions include but are not limited to the following:
Drive the development of a renewed luxury guest experience from hotel to conservancy.
Directly overseeing the following segments; Corporate Sales, Group Sales, Government Sales, Incentives, Conventions and Meeting Sales
Directing relevant sales initiatives for the hotels, coordinating with the F&B marketing team.
Participating in Revenue Management to ensure that maximum revenues/yields are achieved.
Play a valuable role in the development of the Strategic Plan and the education of all members of the team to this direction.
Develops, energizes and leads a motivated, competent and cohesive team consistent with the Hotel, Regional and Corporate needs through the implementation of approved Talent and Culture and Sales Programs.
Maintain open communication with property General Managers, Global Sales Offices, Corporate Sales Office and Regional Office teams.
Entertain existing and potential clients with regularity.
Provide guidance and direction in the development of segment action plans to achieve fairmont.com/kenya-hotels all goals (total revenue, RevPar Index, Colleague engagement and others).
Provide guidance and direction in the development of segment action plans
Responsible for quarterly management of the Sales Incentive Program (if applicable)
Identify market trends and new opportunities and implement strategies to address them.
Ensures the integrity of key account/key prospect database and monitors staff input for accuracy, thoroughness and coverage of local area.
Prepare weekly, monthly, quarterly and annual reports as required.
Provides on-going direction and development support to all direct reports by ensuring appropriate sales training programs are in line with individual career objectives and by providing guidance and direction in the development of segment action plans.
Has the responsibility for setting individual Room Revenue/Night Goals (Quota’s).
Perform any and all other tasks as assigned.
Qualifications
Highly passionate and energetic marketer willing to evolve in an innovative, fun, and fast paced environment.
Proven experience in sales, preferably in the hospitality industry.
Experience with key market segments – Corporate Sales, Group Sales, Government Sales, Incentives, Conventions and Meeting Sales
At least 5 years working experience in a similar role with strong knowledge of the Kenyan Hospitality market.
Highly energetic with demonstrated exceptional organizational and communication skills.
Ability to build and maintain relationships with clients.
Strong organizational and planning skills.
Experience in City, Resort and remote destination sales
Experience working in the International market is an asset
Bachelors Degree and/or Hotel Management Degree is an asset
Ability to develop relationships with all levels of clientele, and interact with people from different cultures and backgrounds
Astute attention to detail
Excellent communication skills, both written and verbal
Additional Information
Your team and working environment:
Fairmont The Norfolk Hotel has played a leading role in Kenya's colorful history, and continues to be Nairobi's finest and best-known luxury hotel. The town and later the modern city of Nairobi grew up around Fairmont The Norfolk hotel, which boasts 170 guest rooms and suites, and still has its own private tropical gardens. The hotel is still the traditional starting point for safaris and the Lord Delamere Terrace is modern Nairobi's most famous meeting place, where drinks and light meals are served continuously from morning until midnight.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Apply
https://careers.accor.com/global/en/job/senior-sales-manager-corporate-and-government-in-fairmont-the-norfolk-nairobi-kenya-jid-48627
Permanent
FAIRMONT
Sales & Marketing
Fairmont The Norfolk, Nairobi, Kenya
REF61182B
Senior Sales Manager-Corporate and Government
Luxury & Lifestyle
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Reporting to the Cluster Director of Sales, responsibilities and essential job functions include but are not limited to the following:
Drive the development of a renewed luxury guest experience from hotel to conservancy.
Directly overseeing the following segments; Corporate Sales, Group Sales, Government Sales, Incentives, Conventions and Meeting Sales
Directing relevant sales initiatives for the hotels, coordinating with the F&B marketing team.
Participating in Revenue Management to ensure that maximum revenues/yields are achieved.
Play a valuable role in the development of the Strategic Plan and the education of all members of the team to this direction.
Develops, energizes and leads a motivated, competent and cohesive team consistent with the Hotel, Regional and Corporate needs through the implementation of approved Talent and Culture and Sales Programs.
Maintain open communication with property General Managers, Global Sales Offices, Corporate Sales Office and Regional Office teams.
Entertain existing and potential clients with regularity.
Provide guidance and direction in the development of segment action plans to achieve fairmont.com/kenya-hotels all goals (total revenue, RevPar Index, Colleague engagement and others).
Provide guidance and direction in the development of segment action plans
Responsible for quarterly management of the Sales Incentive Program (if applicable)
Identify market trends and new opportunities and implement strategies to address them.
Ensures the integrity of key account/key prospect database and monitors staff input for accuracy, thoroughness and coverage of local area.
Prepare weekly, monthly, quarterly and annual reports as required.
Provides on-going direction and development support to all direct reports by ensuring appropriate sales training programs are in line with individual career objectives and by providing guidance and direction in the development of segment action plans.
Has the responsibility for setting individual Room Revenue/Night Goals (Quota’s).
Perform any and all other tasks as assigned.
Qualifications
Highly passionate and energetic marketer willing to evolve in an innovative, fun, and fast paced environment.
Proven experience in sales, preferably in the hospitality industry.
Experience with key market segments – Corporate Sales, Group Sales, Government Sales, Incentives, Conventions and Meeting Sales
At least 5 years working experience in a similar role with strong knowledge of the Kenyan Hospitality market.
Highly energetic with demonstrated exceptional organizational and communication skills.
Ability to build and maintain relationships with clients.
Strong organizational and planning skills.
Experience in City, Resort and remote destination sales
Experience working in the International market is an asset
Bachelors Degree and/or Hotel Management Degree is an asset
Ability to develop relationships with all levels of clientele, and interact with people from different cultures and backgrounds
Astute attention to detail
Excellent communication skills, both written and verbal
Additional Information
Your team and working environment:
Fairmont The Norfolk Hotel has played a leading role in Kenya's colorful history, and continues to be Nairobi's finest and best-known luxury hotel. The town and later the modern city of Nairobi grew up around Fairmont The Norfolk hotel, which boasts 170 guest rooms and suites, and still has its own private tropical gardens. The hotel is still the traditional starting point for safaris and the Lord Delamere Terrace is modern Nairobi's most famous meeting place, where drinks and light meals are served continuously from morning until midnight.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Apply
https://careers.accor.com/global/en/job/senior-sales-manager-corporate-and-government-in-fairmont-the-norfolk-nairobi-kenya-jid-48627
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