Spa Attendant – Hamilton Princess & Beach Club - A Fairmont Managed Hotel, Hamilton, Bermuda

Full-Time
Temporary
Wellness & Recreation
ACCOR
Hamilton Princess & Beach Club - A Fairmont Managed Hotel, Hamilton, Bermuda

REF25944P

Spa Attendant
Luxury & Lifestyle


Company Description

For more than a century, Hamilton Princess & Beach Club is Bermuda's only luxury urban resort. Our world-class accommodations, internationally revered modern art collection, celebrated restaurants, luxurious spa, and more, are why we appeal to Bermuda’s luxury travelers, as well as our magical team of colleagues.

Here at the iconic “Pink Palace” we embrace the spirit of being unique, passionate, and pleasant, while keen on turning moments into memories for our guests – the Fairmont way.

As a member of our Princess Team, all Heartists are valued and recognized, the same as our guests and local communities. Consider joining us, if you enjoy:

Connecting guests to the extraordinary place we call home.
Discovering a broad offering of career paths
Learning and thriving among a group of international hospitality professionals
Being passionate about people and attentive to the world - we are globetrotters!
Going beyond the walls of our hotel to support our community.
Taking pride in our differences
Then this could be THE perfect opportunity for you, and we cannot wait to welcome you.

#WeAreHamiltonPrincess


Job Description

Reporting to the Assistant Spa Manager, responsibilities and essential job functions include, but are not limited to, the following:

Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues
Demonstrate Fairmont core values in all interactions
Conduct tours of the spa with all new guests
Provide an exceptional guest experience by maintaining the cleanliness and hygiene of gym, studio, pool, changing rooms and lobby/lounge areas, monitoring and ensuring cleanliness throughout shift
Ensure amenities (robes, slippers, towels, linens, equipment and supplies) are stocked and available for use
Maintain studio and gym hygiene and cleanliness standards
Remove and replenish treatment room linens as required
Demonstrate awareness of market membership, spa therapies, mind body classes and wellbeing boutique products and special guest programs
Resolve guest concerns in a prompt and efficient manner and ensure managers and relevant departments are notified in a timely manner
Follow and ensure compliance with all corporate, hotel, departmental and safety policies and procedures
Participate in hotel committees
Participate in special projects, events and promotions as required
Strict adherence to all Health & Safety training, guidelines and work practices previous, during and following an epidemic (whether local or global) that are established by Accor, local government, international bodies including the World Health Organization (WHO) and Center for disease control (CDC).
Perform any other duties, tasks, and assignments within your department as required.



Qualifications

At least 1 years’ experience in a Spa, Fitness Club or Guest Services role in a luxury hotel environment is strongly preferred
Current First Aid and CPR certification is strongly preferred
Proven ability to focus attention on guests needs, remaining calm and courteous at all times
Energetic with excellent interpersonal and communication skills
Proven effective problem solving skills
Excellent organizational skills with ability to prioritize and multi-task
Proven ability to work in a demanding fast paced environment
Proven ability to work cohesively as part of a team in a multi-cultural, diverse environment
Strong work ethic, highly responsible, reliable and the ability to work extended hours including evenings, public holidays and weekends is required

Additional Information

Physical Aspects of Position (include but are not limited to):

Sitting - 0-2 hrs/day.
Walking - 6-8 hrs/day.
Standing - 6-8 hrs/day
Bending/Reaching – 6-8 hrs/day
Pushing/Pulling - 4 hrs/day
Physical Effort - Does not lift weight over 50lbs

Apply
https://careers.accor.com/global/en/job/spa-attendant-in-hamilton-princess-and-beach-club-a-fairmont-manage-jid-6190