Service Advisor - Budapest, Hungary

Service Advisor - Budapest
Job Category Vehicle Service
Location Budapest
Req. ID 241612
Job Type Full-time
What to Expect


At Tesla, our Service Advisors consistently coordinate a seamless experience for customers servicing their vehicles. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy.

As an Service Advisor, you will support customers from the moment they walk through our door or schedule a service visit to returning their vehicle, managing communication across physical and digital platforms. We’ve created one of the most innovative vehicles ever made, and you will help ensure an equally innovative service experience.

To succeed at Tesla, you must be energetic, highly organized, and smart working. You should have a passion for the brand and the ability to create exceptional customer experiences.


We Offer:

Career Development and Training: At Tesla, you have the opportunity for personal and professional growth through regular performance reviews, targeted training, and development opportunities (e.g., high-voltage training, management training)
Company Culture: Immerse yourself in our inspiring company culture, where innovation, teamwork, and passion are at the forefront
Innovative Projects and Technologies: You have the chance to work on groundbreaking projects and technologies that shape the future of the automotive industry and sustainable energy.
Benefits and Perks: You can expect a competitive salary and benefits package, which includes Tesla stock options or a cash award.
Engaged Team and Positive Work Atmosphere: Work in a dedicated and motivated team characterized by a great atmosphere and excellent teamwork. Be part of a team that contributes to a sustainable future and renewable energy.


What You’ll Do

Provide Customer service: Provide the highest level of customer service throughout ownership experience across physical and digital platforms
Tesla Ambassador: Confidently communicate with customers as a Tesla ambassador through digital channels, phone and face-to-face to provide scheduling/status updates, product education, Tesla App education and answer any questions using customer friendly language
Support: Pull vehicle logs, accurately recording repair orders, interactions, and data into our systems, supporting with invoicing and payment
Customer Service: Partner closely with the workshop to guarantee we service our customers’ cars efficiently and seamlessly


What You’ll Bring

Tesla's mission: You are passionate about Tesla's mission and our products and have the desire to share this enthusiasm with others
Adaptable: Thrive in a fast-paced, ever-changing environment with multiple priorities while maintaining attention to detail
Good communicator: Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers
Solution-oriented: Possess an understanding of automotive techniques related to repair and servicing of vehicles
Digitally savvy: ability to adopt and adapt quickly to new technology and systems
Language skills: Able to communicate, read, and write effectively in the English language and Hungarian
Eligible: You have a valid driver's license
Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact accommodationrequest@tesla.com for additional information or to request accommodations.

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Apply
https://www.tesla.com/careers/search/job/service-advisor-budapest-241612