Work in Hungary: Service Preparation Technician - Budapest
Published date: 2025/05/29
- Location: Budapest, Budapest, Hungary
Service Preparation Technician - Budapest
Job Category Vehicle Service
Location Budapest
Req. ID 239077
Job Type Full-time
What to Expect
As a Service Preparation Technician, you will be a key contributor to our Service Preparation Team. This team aims to prepare and triage customer repair requests using a standardised process and advanced augmentation tools, that take advantage of our highly connected vehicles. This process ensures a smooth and efficient onsite experience for our customers and workshop teams.
Service Preparation Technicians provide remote support to customers to resolve their concerns whenever possible. When a physical repair is required, you will perform remote diagnosis to determine which repair actions are required. You will have the opportunity to develop your technical skills through a combination of exciting training programs, and exposure to our advanced diagnostic tools.
To be successful at Tesla, you must be energetic, well-organized, and work smart. You should have a passion for the brand and the ability to create exceptional customer experiences.
We Offer:
Career Development and Training: At Tesla, you have the opportunity for personal and professional growth through regular performance reviews, targeted training, and development opportunities (e.g., high-voltage training, management training)
Company Culture: Immerse yourself in our inspiring company culture, where innovation, teamwork, and passion are at the forefront
Innovative Projects and Technologies: You have the chance to work on groundbreaking projects and technologies that shape the future of the automotive industry and sustainable energy.
Benefits and Perks: You can expect a competitive salary and benefits package, which includes Tesla stock options or a cash award.
Engaged Team and Positive Work Atmosphere: Work in a dedicated and motivated team characterized by a great atmosphere and excellent teamwork. Be part of a team that contributes to a sustainable future and renewable energy.
What You’ll Do
Provide customer service: You will process diagnostic requests in a structured way and according to deadlines, setting the teams at our service locations up for success
Tesla Ambassador: Develop an excellent understanding of all Tesla vehicle systems and diagnostic tools
Provide customer Service: Identify and action simple remotely resolvable service requests, to provide an effortless customer journey and deliver clear and concise written and spoken customer communication
Communicate any vehicle and technical updates to relevant stakeholders
What You’ll Bring
Customer support: Willingness to learn new and innovative technologies to further develop in role
Expertise: You can thrive in a team-based environment and achieve common goals
Technical knowledge: You can read and interpret technical documents & system logs
Driving license: You are allowed to drive the vehicles
Language skills: able to communicate, read, and write effectively in Hungarian and English.
Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact accommodationrequest@tesla.com for additional information or to request accommodations.
Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice .
Apply
https://www.tesla.com/careers/search/job/service-preparation-technician-budapest-239077
Job Category Vehicle Service
Location Budapest
Req. ID 239077
Job Type Full-time
What to Expect
As a Service Preparation Technician, you will be a key contributor to our Service Preparation Team. This team aims to prepare and triage customer repair requests using a standardised process and advanced augmentation tools, that take advantage of our highly connected vehicles. This process ensures a smooth and efficient onsite experience for our customers and workshop teams.
Service Preparation Technicians provide remote support to customers to resolve their concerns whenever possible. When a physical repair is required, you will perform remote diagnosis to determine which repair actions are required. You will have the opportunity to develop your technical skills through a combination of exciting training programs, and exposure to our advanced diagnostic tools.
To be successful at Tesla, you must be energetic, well-organized, and work smart. You should have a passion for the brand and the ability to create exceptional customer experiences.
We Offer:
Career Development and Training: At Tesla, you have the opportunity for personal and professional growth through regular performance reviews, targeted training, and development opportunities (e.g., high-voltage training, management training)
Company Culture: Immerse yourself in our inspiring company culture, where innovation, teamwork, and passion are at the forefront
Innovative Projects and Technologies: You have the chance to work on groundbreaking projects and technologies that shape the future of the automotive industry and sustainable energy.
Benefits and Perks: You can expect a competitive salary and benefits package, which includes Tesla stock options or a cash award.
Engaged Team and Positive Work Atmosphere: Work in a dedicated and motivated team characterized by a great atmosphere and excellent teamwork. Be part of a team that contributes to a sustainable future and renewable energy.
What You’ll Do
Provide customer service: You will process diagnostic requests in a structured way and according to deadlines, setting the teams at our service locations up for success
Tesla Ambassador: Develop an excellent understanding of all Tesla vehicle systems and diagnostic tools
Provide customer Service: Identify and action simple remotely resolvable service requests, to provide an effortless customer journey and deliver clear and concise written and spoken customer communication
Communicate any vehicle and technical updates to relevant stakeholders
What You’ll Bring
Customer support: Willingness to learn new and innovative technologies to further develop in role
Expertise: You can thrive in a team-based environment and achieve common goals
Technical knowledge: You can read and interpret technical documents & system logs
Driving license: You are allowed to drive the vehicles
Language skills: able to communicate, read, and write effectively in Hungarian and English.
Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact accommodationrequest@tesla.com for additional information or to request accommodations.
Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice .
Apply
https://www.tesla.com/careers/search/job/service-preparation-technician-budapest-239077
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