Hostess / Host, Istanbul, Turkey

Full-Time
Permanent
Food & Beverage
ACCOR
Rixos Tersane Istanbul, Istanbul, Turkey

REF67838Z

Hostess / Host
Luxury & Lifestyle

Company Description

Facing the enchanting panorama of the Golden Horn, Aliée İstanbul’s multilayered hotel concept is exclusively designed to inspire and connect like-minded individuals.

With an average size of 100 square metres, the spacious and well-appointed suites exceed expectations, giving each traveller the personal cocoon where details are customised to perfection.

Aliée seamlessly reconnects the historical background of the Golden Horn with future generations, while standing out with its distinctive and innovative approach to hospitality.

Aliée İstanbul offers curious minds the warmth and comfort of home to explore, flourish, and enjoy the zest of life, night and day.

Aliée’s collection of cafes, restaurants, bar & entertainment venues, and wellness facilities bring together the globetrotters with local tastemakers. Coming alive with exclusive events round the clock Taste by Thomas Büchner, Pink Bar, Little House, Living Room, Aliée Swim

Club, Wine Bar, Hasbahçe Terrace, Onetable, Tea House, Mondaine de Pariso and Well+ are to take their place among the in vogue establishments for cosmopolitan Istanbul.


Job Description

To provide a warm and friendly welcome to all guests.
To answer telephone calls and handle enquiry’s.
To take table reservations and effectively control the flow of the guests in the restaurant ensuring maximum turnover.
To lead guests to the table and seat them only if the table is fully set-up.
To assist in the operation during busy periods.
To have a thorough understanding and knowledge of all food and beverage items in the menu.
To ensure that the reception desk and surrounding area is kept clean and organized at all times.
To handle guest complaints, requests and inquires on food, beverage and service.
To establish a rapport with guests maintaining good customer relationships.
To maintain and update the restaurant guest history file.

Qualifications

University degree in a related discipline preferred
Excellent communication and organization skills
Strong interpersonal and problem solving abilities
Excellent reading, writing and oral proficiency in English Language.
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Guest Oriented
Drive for Results

Apply
https://careers.accor.com/global/en/job/hostess-host-in-rixos-tersane-istanbul-istanbul-turkey-jid-55457