Banquets Coordinator, Ottawa, Canada

Full-Time
Permanent
FAIRMONT
Administration & Support
Fairmont Château Laurier, Ottawa, Canada

REF25030N

Banquets Coordinator
Luxury & Lifestyle

Company Description

Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Banquets Coordinator.

What Is In It For You
• Wonderful company culture - our colleagues are at the heart of all that we do
• Food & Beverage discount of 50% in our restaurants
• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like our Sustainability Program
• Comprehensive extended health benefits package


Job Description

Responsibilities:

Reporting to the Banquets Managers, responsibilities and essential job functions include but are not limited to the following:

Prepare and distribute material and correspondence relating to the successful operation of the department
Act as a liaison between other F&B departments, communicating information about HR needs, Catering and Sales requests and last minute information
Work closely with Director of Banquets and Assistant Banquet Managers
Share mail distribution
Ensure prompt and courteous service is extended to both internal and external guests
Briefing with Director of Banquets or Assistant Banquet Manager daily
Responsible for the following duties including administrative duties:
Prepare clip boards for next 2 day Catering meeting
Review e-mails, update or pass on information to concerned colleagues and/or managers
Pick-up/deliver daily mail
Filing distribution at the end of the business day; updating boards with change logs and revised BEO’s
On Thursdays, prepare a first draft of the schedule shell which will be reviewed and adjusted and approved by the Director of Banquets
Complete turnover, coffee break, set-up sheets and staffing sheet for next day
Complete daily billing
Fill in the event summary with de-brief from managers and captains
Verify all reports were sent out the night prior and send any if required
Log all deliveries for guests (groups)
Document BEO (banquet event order) changes as required and notify manager on duty of changes
Contact staff regarding changes in a timely manner, per seniority
Contact agency staff when required
Attend and take minute’s at all departmental meetings
Enter work orders in Royal Service and follow-up with engineering to ensure completion
Complete purchasing orders
Answer radio calls and dispatch to appropriate person
Order and pick-up coat check tickets, buffet labels, parking passes, etc
Print off and change VOG/TrustYou, not yet implemented
Photocopy BEO’s (banquet event orders) for set-up crew by 2pm
Photocopy set-up sheet for Housemen by 2pm for next day’s set-ups
Track Lost & Found items and ensure items are sent to Housekeeping
Deliver messages and faxes to meeting rooms
Contact candidates and schedule interviews
Maintain Cleanliness of the Banquet Office
Manage to do list for the night cleaner
Assist with event coverage as needed
Other duties and projects as assigned

Qualifications

Qualifications:

Food and Beverage and Banquet Services experience required, preferably in Hospitality
Previous Administrative experience a strong asset
Fluency bilingual in both official languages an asset
Excellent interpersonal and communication skills, both written and verbal
Excellent computer skills with Word, Excel, Outlook, Micros, Power Point
Able to work independently
Must be able to maintain a positive attitude within a very busy environment
Ability to multi-task and take directions from numerous sources
Ability to prioritize, maintain control over workloads and perform under pressure
Outstanding attention to detail and tenacious in pursuit of excellence
Professional appearance and demeanor with a professional telephone manner
Must be a proven team player who is motivated and can take initiative

Additional Information

Physical Aspects of Position (included but not limited to):

Standing and walking throughout shift
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending stairs and ramps
Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Apply
https://careers.accor.com/global/en/job/banquets-coordinator-in-fairmont-chateau-laurier-ottawa-canada-jid-4116