Reception Supervisor, Cartagena, Colombia
Published date: 2025/05/20
- Location: Cartagena, Colombia
Full-Time
Permanent
SOFITEL
Rooms
Sofitel Baru Calablanca, Cartagena, Colombia
REF2075E
Reception Supervisor
Luxury & Lifestyle
Company Description
In Sofitel, the French lifestyle is not just a mood: "Frenchness" is about savoir-être — a certain know-how that comes naturally as an elegant and sophisticated way of life. Living life the French way means embracing life spontaneously and passionately, always finding joy in everything, whether through lively culinary experiences, wellness programs, beautifully designed spaces, or a thoughtful blend of art and culture. It is this personalized lifestyle and culturally inspired travel experience that Sofitel is committed to offering our guests.
Job Description
As our Reception Supervisor, you will be responsible for ensuring a flawless welcome experience for hotel guests, leading the reception team to deliver exceptional customer service.Supervise and coordinate the daily activities of the reception staff, ensuring an efficient and professional service.
Ensure a warm welcome and farewell for all guests, effectively handling any requests to maximize their satisfaction.
Monitor the check-in and check-out process to ensure it runs smoothly and without issues.
Qualifications
You should have a technical or professional degree in Hospitality and Tourism or a related field, with over 5 years of experience in the luxury hotel sector and at least 4 years in a similar role, with proficiency in the Opera system.Advanced conversational English is a mandatory requirement, and a third language is desirable.
Additional Information
Benefits and preferential rates at Accor Hotels worldwide.
Opportunity to develop your talent with global growth and career advancement options.
Apply
https://careers.accor.com/global/en/job/reception-supervisor-in-sofitel-baru-calablanca-cartagena-colombia-jid-45211
Permanent
SOFITEL
Rooms
Sofitel Baru Calablanca, Cartagena, Colombia
REF2075E
Reception Supervisor
Luxury & Lifestyle
Company Description
In Sofitel, the French lifestyle is not just a mood: "Frenchness" is about savoir-être — a certain know-how that comes naturally as an elegant and sophisticated way of life. Living life the French way means embracing life spontaneously and passionately, always finding joy in everything, whether through lively culinary experiences, wellness programs, beautifully designed spaces, or a thoughtful blend of art and culture. It is this personalized lifestyle and culturally inspired travel experience that Sofitel is committed to offering our guests.
Job Description
As our Reception Supervisor, you will be responsible for ensuring a flawless welcome experience for hotel guests, leading the reception team to deliver exceptional customer service.Supervise and coordinate the daily activities of the reception staff, ensuring an efficient and professional service.
Ensure a warm welcome and farewell for all guests, effectively handling any requests to maximize their satisfaction.
Monitor the check-in and check-out process to ensure it runs smoothly and without issues.
Qualifications
You should have a technical or professional degree in Hospitality and Tourism or a related field, with over 5 years of experience in the luxury hotel sector and at least 4 years in a similar role, with proficiency in the Opera system.Advanced conversational English is a mandatory requirement, and a third language is desirable.
Additional Information
Benefits and preferential rates at Accor Hotels worldwide.
Opportunity to develop your talent with global growth and career advancement options.
Apply
https://careers.accor.com/global/en/job/reception-supervisor-in-sofitel-baru-calablanca-cartagena-colombia-jid-45211
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