Guest Service Agent (Mandarin Speaker), Central Jakarta, Indonesia
Published date: 2025/05/18
- Location: Central Jakarta, Indonesia
Full-Time
Permanent
MERCURE
Rooms
Mercure Jakarta Cikini, Central Jakarta, Indonesia
REF67077O
Guest Service Agent (Mandarin Speaker)
MEA SPAC
Company Description
Mercure Jakarta Cikini, Premium midscale hotel Strategically located for business and leisure activities in the heart of the Jakarta business district, Mercure Jakarta Cikini stands out as one of the leading business hotels in the city. Offers 197 rooms, 10 Meeting rooms, Ballroom, Rooftop pool, bar and restaurant
Job Description
Welcomes guests and takes care of them from arrival to departure.
Assists guests with check-in, check-out, and any issues related to room service.
Handles guest complaints and feedback promptly.
Manages guest mail and messages, and answers phone calls.
Maintains a high standard of personal appearance, develops friendly relationships with guests, and ensures hygiene at all times.
Qualifications
Fluent in both written and spoken Mandarin and English
Customer-oriented
Professional with a positive mindset
Apply
https://careers.accor.com/global/en/job/guest-service-agent-mandarin-speaker-in-mercure-jakarta-cikini-central-jakarta-indonesia-jid-54653
Permanent
MERCURE
Rooms
Mercure Jakarta Cikini, Central Jakarta, Indonesia
REF67077O
Guest Service Agent (Mandarin Speaker)
MEA SPAC
Company Description
Mercure Jakarta Cikini, Premium midscale hotel Strategically located for business and leisure activities in the heart of the Jakarta business district, Mercure Jakarta Cikini stands out as one of the leading business hotels in the city. Offers 197 rooms, 10 Meeting rooms, Ballroom, Rooftop pool, bar and restaurant
Job Description
Welcomes guests and takes care of them from arrival to departure.
Assists guests with check-in, check-out, and any issues related to room service.
Handles guest complaints and feedback promptly.
Manages guest mail and messages, and answers phone calls.
Maintains a high standard of personal appearance, develops friendly relationships with guests, and ensures hygiene at all times.
Qualifications
Fluent in both written and spoken Mandarin and English
Customer-oriented
Professional with a positive mindset
Apply
https://careers.accor.com/global/en/job/guest-service-agent-mandarin-speaker-in-mercure-jakarta-cikini-central-jakarta-indonesia-jid-54653
Related listings
-
Cluster Director of Finance, Phnom Penh, CambodiaJobs Phnom PenhCambodia 2025/05/18Full-Time Permanent Finance ACCOR Raffles Hotel Le Royal, Phnom Penh, Cambodia REF12940G Cluster Director of Finance Luxury & Lifestyle Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are an...
-
Chef de Partie, Riyadh, Saudi ArabiaJobs RiyadhSaudi Arabia 2025/05/18Full-Time Permanent NOVOTEL Culinary Novotel Riyadh Al Anoud, Riyadh, Saudi Arabia REF67081N Chef de Partie MEA SPAC Company Description Novotel Al Anoud, part of Accor Group, is a premium hotel in Riyadh that offers world-class hospitality services....
-
Assistant Reservations ManagerJobs RiyadhSaudi Arabia 2025/05/18Full-Time Permanent FAIRMONT Revenue Management & Pricing Fairmont Riyadh, Riyadh, Saudi Arabia REF67080O Assistant Reservations Manager Luxury & Lifestyle Company Description Join us at Accor, where life pulses with passion! As a pioneer in...