F&B Team Member, London, United Kingdom

Full-Time
Permanent
MERCURE
Food & Beverage
Mercure London Earls Court, London, United Kingdom

REF59287V

F&B Team Member
Europe and North Africa

Company Description

Mercure & ibis London Earls Court and Barnaby’s Restaurant & Bar provide guests with a warm welcome, spacious and comfortable accommodation with breath-taking views of the London skyline currently in the exciting process of a refurbishment with the aim to shift our hotel to a four-star hotel and new branding. Our new goal is to find the right candidates to be part of this amazing project to help us during the evolution to become a modern, stylish and innovative 12-storey hotel. The hotel is about to undergo a very unique project resulting in a dual branding stylish and modern hotel with a combination of 3* and 4* product.

Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits.

Our mission is to make the impossible possible to realise your dreams.


Job Description

POSITION OVERVIEW

Department: Food & Beverage

Salary: £14.00/hr

Providing a warm welcome to guests and taking hot beverage orders and snacks will be at the heart of what you do. You will use your excellent customer service skills to give guests an experience that they are sure to remember! This is a full-time position (weekend included)

MAIN RESPONSIBILITIES

Welcoming the guests to our new F&B outlets & providing efficient, friendly, and professional service
Conveying the hotel's image through his/her attitude, professionalism and excellent grooming standards
Communicating proficiently in English (spoken and written) with guests
Preparing and serving a wide range of cocktails and coffees
Good knowledge of our products
Take responsibility for your designated section and station
Ensuring that the F&B area remains well stocked at all times
Receiving and processing customers’ payments
Making sure ingredient labels are visible in all stations
Maintaining hygienic food service techniques during service
Cleaning and sanitizing tables
Taking a positive problem-solving approach to guest problems and concerns
Actively selling and promoting hotel facilities and services
NOTE: The Company reserves the right to amend this job description from time to time to accommodate the requirements of the business and the evolving nature of the role.


Additional Information

PERKS FOR YOU

Employee benefit card offering discounted rates at Accor worldwide
Free and delicious meal breaks on duty
Complimentary stays in UK and North Ireland
Friends & Family discounts
50% food discounts in our restaurants
Pension Scheme
Health Insurance
Eye Test Vouchers
Staff Uniforms Provided
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Apply
https://careers.accor.com/global/en/job/f-and-b-team-member-in-mercure-london-earls-court-london-united-kingdom-jid-45624