Work from home jobs Canada - Customer Service Representative – Work From Home (Canada)

22.00 CAD
Published date: 2025/05/02
  • Location: Ottawa, Ontario, Canada
Location: Remote – Canada-wide
Company: Maple Connect Solutions
Salary: $18 – $22 CAD per hour + performance bonuses
Working Hours: Full-Time | Monday – Friday | 9:00 AM – 5:00 PM EST

Job Description:
Maple Connect Solutions is hiring Customer Service Representatives to work remotely from anywhere in Canada. In this role, you will assist customers by phone and email, resolving inquiries efficiently while delivering a friendly and professional experience. If you’re a strong communicator with a passion for helping people, we’d love to hear from you.

Key Responsibilities:
Answer incoming customer inquiries via phone and email
Provide product and service information clearly and accurately
Handle returns, billing questions, and general concerns
Document interactions using CRM tools
Meet daily productivity and quality targets

Requirements:
High school diploma or equivalent
1+ years of experience in customer service or call centers
Fluent in English (French is an asset)
Reliable high-speed internet and a quiet home office
Strong computer and multitasking skills

Benefits:
100% remote work with flexible scheduling options
Paid training and performance-based bonuses
Health and dental benefits after 3 months
Opportunity for advancement and career development
Supportive team environment with virtual team-building activities

Keywords:
work from home jobs Canada, remote customer service Canada, online jobs Canada, call center remote, full-time work from home Canada

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