Work in Poland: Manager Digital Adoption

Category Other
Standard
Location Krakow, Poland
Job Id 9668
Job Type Full Time


At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.


Role overview:

This pivotal position, situated within the Global Business Solutions (GBS) unit, plays a crucial managerial role in the Digital Excellence domain.

The Manager Digital Adoption ensures that digital products and tools are seamlessly integrated across the organization, driving value creation. By planning and executing initiatives focused on digital asset adoption, they optimize tool usage and generate tangible benefits. This role also champions the absorption of new ways of working through digital implementations, positioning it at the forefront of the organization’s digital transformation.

Collaborating with cross-functional teams, the Manager Digital Adoption co-creates digital strategies that transcend departmental silos. They serve as a bridge between technology and people, fostering a culture of innovation and digitalization. Through effective communication, training, and empathy, they empower employees to embrace digital fluency and adapt to evolving work paradigms."


JOIN US!

WHO ARE WE LOOKING FOR?

Bachelor’s Degree in IT, Business, Finance or related field. Master’s Degree or MBA is strongly preferred.
At least 7 years of experience in Digital or IT management role focused on end-users.
Digital Adoption: Experience with Digital Adoption Platforms, particularly WalkMe, is highly desirable.
Digital Product Management: Experience in overseeing the development and lifecycle management of digital products, ensuring alignment with business needs and strategic goals.
Change Management: Experience in developing and implementing change management activities to support the adoption of new digital tools and processes.
Project management experience: proven track record in managing large-scale digital transformation programs, including planning, execution, and delivery
Strategic Planning and Execution: Demonstrated ability to develop and implement strategic plans that drive digital transformation and value realization.
Stakeholder Engagement: Proven ability to build and maintain strong relationships with key stakeholders, ensuring effective communication and collaboration.
Data Analysis and Insights: Proficiency in analyzing data to generate actionable insights that inform decision-making and strategy.
Agile Methodologies: Experience in agile methodologies to enhance project flexibility.
Team Leadership: Demonstrated ability to lead, mentor, and develop high-performing teams, fostering a culture of innovation and continuous improvement.
Risk Management: Experience in identifying, assessing, and mitigating risks associated with digital projects and initiatives.
Strong ability to train, coach, mentor, motivate, influence, and think creatively.
Excellent communication skills in English, with the ability to articulate the business value of our solutions both internally and externally using PowerPoint and data.


WHAT WE OFFER YOU?

• Private medical and dental care, life insurance;
• Hybrid work opportunity and flexible working arrangements;
• Employee pension plan;
• Multisport program;
• Holiday, cultural & Christmas bonus;
• Wide range of trainings, optional language classes, further education and professional qualification support possibility;
• Free bike and car parking for all employees.


HOW CAN YOU MAKE HISTORY WITH US?

Digital Products Ownership & Development: Oversee the lifecycle of digital products, ensuring they meet business needs and deliver value. Lead the development and enhancement of digital solutions to drive innovation and
Digital Product Roadmap: Develop and manage a comprehensive digital product roadmap that aligns with strategic objectives. Ensure timely execution and continuous improvement of digital initiatives.
Digital tools: Implement and manage digital systems to enhance customer interactions and satisfaction and speed up value generation.
Value Realization: Identify and track key performance indicators (KPIs) to measure the success and impact of digital initiatives. Ensure that projects deliver measurable value and contribute to the organization’s strategic objectives.
Customer-Centric Culture: Foster a culture that prioritizes customer needs and experiences. Ensure that digital solutions are designed and implemented with a focus on enhancing customer satisfaction.
Design Thinking: Apply design thinking principles to develop innovative solutions that address user needs and business challenges. Encourage a creative and user-centered approach to problem-solving.
Agile Mindset: Promote and implement agile methodologies to enhance flexibility, responsiveness, and collaboration. Ensure that digital projects are delivered efficiently and effectively.
Innovative Approach: Drive innovation by exploring and adopting new technologies and methodologies. Encourage a forward-thinking mindset within the team to continuously improve digital services.
Collaborate with senior leadership to develop and execute a comprehensive digital strategy. Ensure alignment with overall business goals and drive the digital transformation agenda.
Oversee the successful delivery of digital projects from inception to completion. Ensure projects are delivered on time, within scope, and within budget, while meeting quality standards.
Collaborative Innovation: Partner with process owners, technical experts and vendors to develop Digital Adoption solutions that impress users and add business value.


Please note that only online applications will be taken into consideration. Only selected candidates will be contacted.

https://join.pmicareers.com/gb/en/job/9668/Manager-Digital-Adoption