English speaking jobs in Luxembourg - IT Helpdesk Analyst – English Only
3500.00 €
Published date: 2025/04/12
- Location: Olm, Canton of Luxembourg, Luxembourg
Tech Support Role
Location: Olm, Luxembourg
Company: InfoSecure Europe
Salary: €3,000 – €3,500/month + shift allowance
Job Type: Full-Time – Shifts (Morning/Afternoon/Night)
Working Hours: 40 hours/week, rotating schedule
Job Description:
InfoSecure is hiring an English-speaking IT Helpdesk Analyst to provide first-line technical support for international clients. This role involves shift work and is ideal for tech-savvy individuals comfortable in fast-paced environments.
Key Responsibilities:
– Respond to IT support queries by phone, email, and chat
– Troubleshoot Windows systems, VPN access, and software issues
– Escalate critical incidents to Level 2 support
– Log tickets and follow up on resolutions
Requirements:
– Fluent English (spoken and written)
– Experience in IT support or helpdesk is a plus
– Basic knowledge of Windows, Microsoft Office, and networking
– EU work authorization required
Benefits:
– Shift bonuses and paid overtime
– Free tech training and certification paths
– Meal vouchers and transportation allowance
– Supportive, international team
Location: Olm, Luxembourg
Company: InfoSecure Europe
Salary: €3,000 – €3,500/month + shift allowance
Job Type: Full-Time – Shifts (Morning/Afternoon/Night)
Working Hours: 40 hours/week, rotating schedule
Job Description:
InfoSecure is hiring an English-speaking IT Helpdesk Analyst to provide first-line technical support for international clients. This role involves shift work and is ideal for tech-savvy individuals comfortable in fast-paced environments.
Key Responsibilities:
– Respond to IT support queries by phone, email, and chat
– Troubleshoot Windows systems, VPN access, and software issues
– Escalate critical incidents to Level 2 support
– Log tickets and follow up on resolutions
Requirements:
– Fluent English (spoken and written)
– Experience in IT support or helpdesk is a plus
– Basic knowledge of Windows, Microsoft Office, and networking
– EU work authorization required
Benefits:
– Shift bonuses and paid overtime
– Free tech training and certification paths
– Meal vouchers and transportation allowance
– Supportive, international team
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