Remote Customer Support Representative (Canada-Wide)
18.00 CAD
Published date: 2025/04/08
- Location: Ottawa, Ontario, Canada
Location: Remote (anywhere in Canada)
Company: CloudAssist Canada
Salary: CAD $18.00/hour + monthly performance bonus
Job Type: Full-Time or Part-Time
Working Hours: Shifts between 8:00 AM – 10:00 PM EST
Job Description:
CloudAssist is looking for Customer Support Representatives to assist clients with tech and account support via phone, email, and live chat. This is a fully remote, work-from-home position.
Key Responsibilities:
– Respond to customer inquiries in a friendly, timely manner
– Troubleshoot basic technical issues and escalate when needed
– Document conversations in CRM
– Provide product recommendations based on customer needs
Requirements:
– Fluent in English (French is a plus)
– Good computer skills and typing speed
– Previous customer service experience preferred
– Quiet home workspace and reliable internet
Benefits:
– Work from anywhere in Canada
– Paid training and equipment allowance
– Flexible schedules
– Health benefits available for full-time staff
Company: CloudAssist Canada
Salary: CAD $18.00/hour + monthly performance bonus
Job Type: Full-Time or Part-Time
Working Hours: Shifts between 8:00 AM – 10:00 PM EST
Job Description:
CloudAssist is looking for Customer Support Representatives to assist clients with tech and account support via phone, email, and live chat. This is a fully remote, work-from-home position.
Key Responsibilities:
– Respond to customer inquiries in a friendly, timely manner
– Troubleshoot basic technical issues and escalate when needed
– Document conversations in CRM
– Provide product recommendations based on customer needs
Requirements:
– Fluent in English (French is a plus)
– Good computer skills and typing speed
– Previous customer service experience preferred
– Quiet home workspace and reliable internet
Benefits:
– Work from anywhere in Canada
– Paid training and equipment allowance
– Flexible schedules
– Health benefits available for full-time staff
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