Work in Germany without speaking German - Customer Support Representative – Tech Industry
3200.00 €
Published date: 2025/03/21
- Location: Berlin, Berlin, Germany
Remote, English-Speaking.
Location: Berlin, Germany (Remote options available)
Company: GlobalTech Support Services
Salary: €2,500 – €3,200 per month + performance bonuses
Employment Type: Full-time / Hybrid or Remote
Language Requirement: English only (international team)
Job Description:
GlobalTech is looking for English-speaking Customer Support Representatives to assist users with software and product-related queries. No German is needed – the team and customer base are international.
Responsibilities:
Respond to customers via email, chat, and phone
Guide users through troubleshooting steps
Collaborate with technical teams to escalate issues
Log issues in CRM tools (Zendesk, Salesforce, etc.)
Qualifications:
Fluent in English; clear written and verbal communication
Previous customer service experience is a plus
Comfortable using digital tools and working remotely
Friendly, problem-solving mindset
Benefits:
Fully remote or hybrid work in Germany
Equipment provided + home office allowance
Flexible hours & international team culture
Career progression in the tech support industry
Location: Berlin, Germany (Remote options available)
Company: GlobalTech Support Services
Salary: €2,500 – €3,200 per month + performance bonuses
Employment Type: Full-time / Hybrid or Remote
Language Requirement: English only (international team)
Job Description:
GlobalTech is looking for English-speaking Customer Support Representatives to assist users with software and product-related queries. No German is needed – the team and customer base are international.
Responsibilities:
Respond to customers via email, chat, and phone
Guide users through troubleshooting steps
Collaborate with technical teams to escalate issues
Log issues in CRM tools (Zendesk, Salesforce, etc.)
Qualifications:
Fluent in English; clear written and verbal communication
Previous customer service experience is a plus
Comfortable using digital tools and working remotely
Friendly, problem-solving mindset
Benefits:
Fully remote or hybrid work in Germany
Equipment provided + home office allowance
Flexible hours & international team culture
Career progression in the tech support industry
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