Jobs in UK - IT Support Technician – Technology Sector
70000.00 $
Published date: 2025/03/19
- Location: New York City, New York, United States
Location: New York, NY, USA (Other locations: San Francisco, Austin, Chicago)
Company: TechAssist Solutions Inc.
Salary: $55,000 – $70,000 per year (+ performance bonuses & benefits)
Employment Type: Full-time / Permanent
Language Requirement: English
Job Description:
TechAssist Solutions Inc. is seeking an IT Support Technician to provide technical assistance and troubleshooting for corporate clients. This role requires problem-solving skills and technical expertise to maintain IT systems and resolve customer issues efficiently.
Responsibilities:
Provide remote and on-site technical support for hardware, software, and networking issues
Install and configure operating systems, applications, and network equipment
Diagnose and resolve technical problems in a timely manner
Assist in IT security measures and system updates
Document and track IT service requests and solutions
Qualifications:
Associate’s or Bachelor’s degree in Information Technology or related field
1+ years of experience in IT support or helpdesk roles
Strong knowledge of Windows, macOS, and Linux operating systems
Experience with network troubleshooting and cloud-based applications
Excellent communication and customer service skills
Benefits:
Competitive salary + annual performance bonuses
Health, dental, and vision insurance
401(k) retirement savings plan
Paid training & certification reimbursement
Opportunities for career growth in IT support and cybersecurity
Company: TechAssist Solutions Inc.
Salary: $55,000 – $70,000 per year (+ performance bonuses & benefits)
Employment Type: Full-time / Permanent
Language Requirement: English
Job Description:
TechAssist Solutions Inc. is seeking an IT Support Technician to provide technical assistance and troubleshooting for corporate clients. This role requires problem-solving skills and technical expertise to maintain IT systems and resolve customer issues efficiently.
Responsibilities:
Provide remote and on-site technical support for hardware, software, and networking issues
Install and configure operating systems, applications, and network equipment
Diagnose and resolve technical problems in a timely manner
Assist in IT security measures and system updates
Document and track IT service requests and solutions
Qualifications:
Associate’s or Bachelor’s degree in Information Technology or related field
1+ years of experience in IT support or helpdesk roles
Strong knowledge of Windows, macOS, and Linux operating systems
Experience with network troubleshooting and cloud-based applications
Excellent communication and customer service skills
Benefits:
Competitive salary + annual performance bonuses
Health, dental, and vision insurance
401(k) retirement savings plan
Paid training & certification reimbursement
Opportunities for career growth in IT support and cybersecurity
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