Enbridge retail jobs - Customer Service Representative – Enbridge Gas Retail Division
55000.00 CAD
Published date: 2025/03/18
- Location: Toronto, Ontario, Canada
Location: Toronto, Ontario, Canada (Other locations: Calgary, Edmonton, Vancouver)
Company: Enbridge Inc.
Salary: CAD 45,000 – 55,000 per year (+ bonuses & benefits)
Employment Type: Full-time / Permanent
Language Requirement: English (French is a plus for bilingual roles)
Job Description:
Enbridge Inc. is hiring a Customer Service Representative to assist retail customers with billing, energy plans, and service inquiries for its gas retail division. The role requires excellent communication and problem-solving skills to provide a top-tier customer experience.
Responsibilities:
Assist customers with billing inquiries, payment processing, and account management
Provide information on energy plans, gas rates, and retail services
Handle customer complaints and escalate issues when necessary
Maintain accurate records of customer interactions and service requests
Work with internal teams to resolve service issues efficiently
Qualifications:
1+ years of customer service experience in a retail or energy sector preferred
Strong communication and conflict resolution skills
Ability to work in fast-paced, high-volume customer service environments
Basic knowledge of energy services, gas utilities, or retail billing systems is a plus
Benefits:
Competitive salary + performance-based bonuses
Comprehensive healthcare, dental, and vision benefits
Employee discounts on Enbridge services
Paid vacation & professional training programs
Career advancement opportunities within Enbridge’s retail and energy divisions
Company: Enbridge Inc.
Salary: CAD 45,000 – 55,000 per year (+ bonuses & benefits)
Employment Type: Full-time / Permanent
Language Requirement: English (French is a plus for bilingual roles)
Job Description:
Enbridge Inc. is hiring a Customer Service Representative to assist retail customers with billing, energy plans, and service inquiries for its gas retail division. The role requires excellent communication and problem-solving skills to provide a top-tier customer experience.
Responsibilities:
Assist customers with billing inquiries, payment processing, and account management
Provide information on energy plans, gas rates, and retail services
Handle customer complaints and escalate issues when necessary
Maintain accurate records of customer interactions and service requests
Work with internal teams to resolve service issues efficiently
Qualifications:
1+ years of customer service experience in a retail or energy sector preferred
Strong communication and conflict resolution skills
Ability to work in fast-paced, high-volume customer service environments
Basic knowledge of energy services, gas utilities, or retail billing systems is a plus
Benefits:
Competitive salary + performance-based bonuses
Comprehensive healthcare, dental, and vision benefits
Employee discounts on Enbridge services
Paid vacation & professional training programs
Career advancement opportunities within Enbridge’s retail and energy divisions
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