Senior Sales Advisor - Galway

Senior Sales Advisor - Galway
Job Category Sales & Customer Support
Location Oranmore, Galway
Req. ID 235480
Job Type Full-time


What to Expect

As a Sales Advisor, you will play a critical role in helping customers on their journey to ownership of a Tesla vehicle. You will be a product expert who is passionate about Tesla's mission and can communicate the benefits of owning a Tesla to potential customers. You will work with customers to understand their needs, educate them about Tesla vehicles, and guide them through the sales process to ensure they make an informed decision.

You have relentless determination to succeed, and you are driven by the mission of Tesla to accelerate the world’s transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets. 

This role will require frequent travel and will be based at one of our Tesla locations with some opportunity to work remotely at times.


What You’ll Do

Daily outbound lead generation, capturing opportunities, and managing sales pipeline
Scheduling visits to customers, journey planning, and travelling out to meet with customers
Be a product expert on Tesla vehicles and technologies, and stay up to date with the latest developments and trends
Understand the needs and preferences of each customer, and provide a personalized solution that meets their requirements
Provide detailed and transparent information about the benefits of owning a Tesla vehicle, including charging and maintenance costs, environmental impact, and driving experience
Guide customers through the sales process, including financing options, trade-ins, and delivery timelines
Be a trusted advisor to customers, answering any questions they may have and addressing any concerns or objections they may raise
Deliver an exceptional customer experience that exceeds their expectations, building a long-term relationship with them
Meet or exceed sales targets and performance metrics


General duties:  

Support customers with organising remote test drives, taking vehicles out to customers and providing guidance if needed at self-serve test drive locations.
Operate with a flexible mindset to support sales and delivery needs across the team  
Ensure that customer details and all actions are accurately tracked and updated in our internal systems 
Execute on and share best practices with and across your Tesla location 
Educate customers on the full Tesla ecosystem and all available solutions available to meet their needs  
In respect to Tesla’s processes, timely execute on sales administrative duties including contract completion, finance, and work in close collaboration with relevant stakeholders to get it done  
Manage any additional duties to support wider business requirements 


What You’ll Bring

Passion for Tesla's mission and products, and a desire to share this with others
Excellent communication skills and the ability to build rapport with customers
The ability to prioritize / identify sales opportunities
The ability to explain complex topics to customers in simple terms
Focus on educating and understanding customers' needs
Ability to work in a fast-paced, high-pressure environment, and prioritize multiple tasks and deadlines
Strong attention to detail and organizational skills
Ability to work independently and as part of a team
Understands English language and communicate in it when needed
Valid IE /EU driving license which has been held for 2 years or over
Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

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https://www.tesla.com/careers/search/job/senior-sales-advisor-galway-235480