EMEA Bodyshop Technical Trainer

EMEA Bodyshop Technical Trainer
Job Category Operations & Business Support
Location Dartford
Req. ID 234691
Job Type Full-time


What to Expect
The Bodyshop Technical Trainer position requires someone with exceptional ability to deliver learning solutions within their region. The Tesla Bodyshop Technical Trainer will take responsibility for ensuring our internal and external repair network is equipped to deliver the best ownership experience the world has ever seen for every Tesla owner. Key responsibilities include facilitating hands-on technical Onboarding and Continuous Bodyshop technical training, mentoring and supporting Bodyshop technicians, and partnering closely with local Bodyshop Managers and regional network managers to train for skill gaps and elevate the performance of their teams and regions. 

This individual must be creative, proactive, organized, flexible, results-oriented, and have a passion for and understanding of electric vehicles. Must have outstanding communication, facilitation, and organizational skills while demonstrating a positive and professional demeanor.   

What You’ll Do
Facilitate Onboarding and Continuous instructor-led and virtual Bodyshop technical training on electric vehicles equipped with complex automotive and electromechanical systems to enable employees to perform their role safely and to Tesla’s standards

Maintain expert knowledge of the most current product knowledge, systems, methods, techniques, and best practices of Bodyshop repair procedure and processes  

Support the Content Development team with reviewing training material, as needed  

Support local apprentice programs as needed, including delivering training, supporting apprentice mentors, and reviewing training materials

Partner with Managers and Coaches to identify and train for skill gap development of employees

Serve, coach and mentor a network of Internal Bodyshop technicians and coaches to enhance core capabilities and ensure continuous process improvement

Support and manage any local and specific projects with minimal guidance

What You’ll Bring
Equivalent in experience and evidence of exceptional ability 

Strong understanding of vehicle body repair processes including aluminum and steel Welding, Mechanical, electrical, trim and refinishing knowledge; with experience of electric vehicles repairs is strongly preferred

Strong facilitation, coaching, stakeholder management and interpersonal communication skills required

Excellent verbal and written communication skills, and demonstrated confidence and professionalism in working in a customer-facing role

Proactive, flexible, confident, professional, and self-directed in a fast-paced environment

Ability to travel at least 60% of the time, with a valid Driver’s License and a valid passport

Experience with environmental and safety requirements a plus

Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

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https://www.tesla.com/careers/search/job/emea-bodyshop-technical-trainer-234691