Service Manager, Timisoara

Job Category Vehicle Service
Location Timișoara
Req. ID 235865
Job Type Full-time


What to Expect
At Tesla, our Service Managers are the front-line leaders of our Service operation. In this role, you will be responsible for delivering an exceptional service experience to our customers, developing team members, managing day-to-day operations, and ensure Tesla Service meets the needs of our customers as well as our employees.

We hire leaders who want to run a service business and be a part of our critical mission to accelerate the world’s transition to sustainable energy. Our Service Managers consistently deliver excellent results across all aspects of the business; customer satisfaction; people leadership; operations; and financials.

To succeed at Tesla, you must be energetic, highly organized, and smart working as well as having a passion for true leadership and our brand.


We offer

Career development and further education: At Tesla, you have the opportunity for personal and professional development through regular performance reviews, targeted training measures and further education opportunities (e.g. high-voltage training, management training)

Company culture: Immerse yourself in our inspiring company culture, where innovation, teamwork and passion are at the heart of everything

Innovative projects and technologies: You'll have the chance to work on groundbreaking projects and technologies that help shape the future of the automotive industry and sustainable energy

Benefits: You can expect a competitive salary and benefits package in addition to Tesla shares or a CashAward, you have access to our Health insurance program and you can profit by our Employee discount

Committed team and positive working atmosphere: Work in a committed and motivated team that is characterized by a great atmosphere and excellent teamwork. Be part of a team that contributes to a sustainable future and renewable energy


What You’ll Do

Champion your team: Inspire and lead all individuals at your location, to create top talent and future leaders of the company.
Mentoring: Coach and mentor your team for successes, recognizing their strengths and growth areas to achieve individual and operational growth
Drive business performance & development: You will provide your team with the right tools to succeed, eliminate any roadblocks, and lead by example to show what good looks like, meeting and exceeding targets
Process understanding: Understand and own every aspect of service center metrics, driving continuous improvements and partnering with support teams to drive performance when necessary.
Lead through change: Responsible for tooling inventory management, cost controls, and tool orders.
Support: Support in the development of future solutions – ideate, share and develop future proof solutions to improve service


What You’ll Bring

Innovation: proven ability to lead by example and be innovative with processes and efficiencies

Analytical skills: Analytical ability to understand and impact key performance indicators

Ability to motivate people: motivate a team to engage and facilitate others to achieve and succeed

Open for feedback: Have an interest in developing yourself as a people manager and continuously grow by actively learning, self-assessing and asking for feedback

Digitally savvy: ability to adopt and adapt quickly to new technology and systems

MS Office Knowledge: you bring good knowledge of MS Office

Language Skills: you are able to communicate, read, and write effectively in Romanian and English

Driving license: you have and continue to maintain a valid driving license and safe driving record

Apply today.

Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

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https://www.tesla.com/careers/search/job/service-manager-timisoara--235865