Operations Support Agent Arlanda, Stockholm-Arlanda, Stockholms län 19060, Sweden
Published date: 2025/02/12
- Location: Stockholm, Stockholm County, Sweden
Company: Federal Express Corporation EU
Category: Professional
Employment Type: Full Time
Worker Sub-Type: Regular
Scheduled Weekly Hours: 40
Posting End Date: 2025-02-28
Remote: No
Location: 34B Fraktvägen, Stockholm-Arlanda, Stockholms län 19060, Sweden
Description
We have an exciting opportunity for you to join our team of Operation Support Agents.
Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.
What you will be doing:
• Ensuring that customers' urgent packages get to the right place, on time
• Answering incoming calls from customers in relation to shipment collection requests and delivery inquiries
• Checking and investigating failed shipments deliveries or collections when needed; prioritising and reallocating any failed deliveries for the next day delivery
• Entering data into our in-house tracking system
• Running clear and effective communication and collaboration with the team, your manager, and other operations stations
• Adhering to FedEx processes, procedures and controls, and regulatory requirements
What do you bring with you:
• Good communication and social skills
• Ability to work in a fast-paced environment with strict timelines
• Ability to manage own time effectively with attention to detail
What do we offer:
• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities
• FedEx is one of the worlds most admired companies and trusted brands year after year
Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.
#jobs_Sweden
#jobs_Stockholm
Category: Professional
Employment Type: Full Time
Worker Sub-Type: Regular
Scheduled Weekly Hours: 40
Posting End Date: 2025-02-28
Remote: No
Location: 34B Fraktvägen, Stockholm-Arlanda, Stockholms län 19060, Sweden
Description
We have an exciting opportunity for you to join our team of Operation Support Agents.
Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.
What you will be doing:
• Ensuring that customers' urgent packages get to the right place, on time
• Answering incoming calls from customers in relation to shipment collection requests and delivery inquiries
• Checking and investigating failed shipments deliveries or collections when needed; prioritising and reallocating any failed deliveries for the next day delivery
• Entering data into our in-house tracking system
• Running clear and effective communication and collaboration with the team, your manager, and other operations stations
• Adhering to FedEx processes, procedures and controls, and regulatory requirements
What do you bring with you:
• Good communication and social skills
• Ability to work in a fast-paced environment with strict timelines
• Ability to manage own time effectively with attention to detail
What do we offer:
• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities
• FedEx is one of the worlds most admired companies and trusted brands year after year
Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.
#jobs_Sweden
#jobs_Stockholm
Related listings
-
Sales Order Specialist - fixed term contract, Stockholm, SwedenJobs Stockholm (Stockholm County), Sweden 2025/02/02Category Operations Developing (E2) Standard Location Stockholm, Sweden Job Id 6005 Job Type Full Time Join a Revolutionary Change At Swedish Match, we are committed to a transformative journey, building our future on smoke-free products. This signif...
-
Junior Brand Manager Content and Communication, Stockholm, SwedenJobs Stockholm (Stockholm County), Sweden 2025/02/02Category Smoke-Free Products Developing (E2) Standard Location Stockholm, Sweden Job Id 6963 Job Type Full Time Join us to deliver a smoke- free future as a Junior Brand Manager Content and Communication! We’ve chosen to do something incredible. We’r...
-
Counsel Nordics, Stockholm, SwedenJobs Stockholm (Stockholm County), Sweden 2025/02/02Category Legal & Compliance Advanced (E4) Standard Location Stockholm, Sweden Job Id 5643 Job Type Full Time Be a part of a revolutionary change! Times are changing at Philip Morris International (PMI). We’ve chosen to do something incredible. Th...