Senior IT Professional, Nespresso

Position snapshot
Nestle IT, Athens, Greece
Reporting to: IT Core Technologies & Innovation Manager
Permanent contract

Position summary
As a Nespresso Information Technology Platforms & Workforce 360 FRM (Functional Relationship Manager) you will oversee and manage infrastructure systems, including network, servers, storage, and other components, to ensure optimal performance, security, and availability to the Nespresso Hellas Business. Collaborate with cross-functional and above market teams to implement the IT strategy at market level. You will act as a liaison between IT and other departments, ensuring effective communication, collaboration, and translating business needs to IT initiatives.


A day in the life…

• Responsible for seamless availability and healthy operation of Nespresso IT infrastructure, HO and Boutiques’ retail network
• Ensures customer satisfaction through monitor of Service Desk & enhanced ways of working
• Supports the implementation and management of quality and efficiency improvements of IT service delivery, to drive value
• Lead IT initiatives and projects based on Business priorities
• Collaborate with global teams to maintain and enhance IT roadmap
• Co-drive and implement cyber-security initiatives
Handle equipment and software procurement process ensuring that Organization’s standards are followed
• All levels stakeholder management


What will make you successful

• University degree in Information Technology, Computer Engineering or Telecommunications - Postgraduate studies would be a plus
• A minimum of 5 years working experience in managing and supporting enterprise-level IT infrastructure preferably in a multi-national company
• Familiarity with virtualization technologies (VMware, Hyper-V), Cloud Computing platforms and Telecom technologies, such as PBX and TeamsEV
• Proficiency in managing and troubleshooting network infrastructure (LAN/WAN)
• Knowledge of Active Directory, DNS, DHCP - experience with other network services like AWS & Azure would be considered a plus
• Understanding of scripting languages (e.g., PowerShell)
Risk management approach, preferably with experience on ISO 27001 implementation
• Familiarity with network security and firewall management
• Experience on BCP and Disaster Recovery processes
• Experience in project management and leading IT initiatives
• Staying Innovative and Curious for new technologies
• Excellent interpersonal, verbal and writing skills in Greek & English languages
• Ability to manage indirectly teams


Why you should apply

• Join the leading Food & Beverages company in the world with more than 83bio CHF sales and presence in 186 countries
• Be part of a fast-growing organization expanding locally and internationally
• Have a key role to Nespresso’s Omni Channel strategy and Customer centric approach & get the chance to play a significant part in the customer Journey
• Engage with our people from all over the world and join exciting local or international projects and assignments, constantly pushing boundaries
• Take full advantage of unlimited development opportunities through an extensive physical, virtual and hybrid learning ecosystem, both at local and international level
• Enjoy the wide range of Nestlé benefits such as competitive salary & performance bonus, comprehensive Pension, Health Care & Life Insurance programs, increased Parental leaves for both caregivers, Flexible Work Plans, Baby Support plan, special access to Nespresso Club benefits and many others


A.I.
We are currently implementing a new exciting AI tool that is helping us and you schedule interviews in a more flexible way. Therefore, we kindly ask you to keep an eye on your email (and potentially spam/ junk email inbox), as you can expect an invitation with interview timeslots to choose from. We would also encourage you to say `yes´ to receive WhatsApp notifications, as you will also receive the interview invitation here and you will be able to book your interview directly from WhatsApp. As this is new, we welcome any feedback you might have on our new interview scheduling tool. If you have any questions, feel free to reach out to Dimitra Chrysikou, Junior Talent Acquisition Specialist, at 2106884375.

https://www.nestle.com/

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